Data Retention Policy
Last updated: September 2026
Our Approach
We retain your data only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Retention Periods
Account Data — Retention: While your account is active, plus 30 days after deletion. Includes: Email, profile information, preferences. Reason: Provide services and allow account recovery
Content You Create — Retention: Until you delete it, or 30 days after account deletion. Includes: Posts, recipes, photos, price updates, events. Reason: Display to the community, maintain platform integrity. Note: After account deletion, content may be retained anonymously if it's part of active discussions
Location Data — Retention: 90 days, then anonymized. Includes: Location sharing history, check-ins. Reason: Show recent nearby activity, then aggregate for analytics
Usage Data — Retention: 18 months in identifiable form, then anonymized indefinitely. Includes: Page views, features used, device information. Reason: Improve services, fix bugs, understand trends
Communication Records — Retention: 3 years. Includes: Support tickets, reports, moderation actions. Reason: Customer service, dispute resolution, safety
Financial Records — Retention: 7 years. Includes: Transaction history, billing information (if applicable). Reason: Legal and tax compliance
Security & Fraud Logs — Retention: 2 years. Includes: Login attempts, IP addresses, security events. Reason: Protect against abuse, investigate security incidents
When You Delete Your Account
When you delete your account:
1. Your profile becomes inaccessible immediately
2. Your personal information is deleted within 30 days
3. Your content is deleted or anonymized within 30 days
4. Some data may be retained longer for legal compliance (see below)
Grace Period: You have 30 days to recover your account before permanent deletion.
Extended Retention
We may retain data longer than stated above if required to:
• Comply with legal obligations (subpoenas, court orders)
• Resolve disputes or enforce our agreements
• Prevent fraud or abuse
• Protect the safety of our users or others
In these cases, data is retained securely and only accessed when necessary.
Data Anonymization
When we anonymize data, we remove or modify identifying information so it cannot be linked back to you. Anonymized data may be retained indefinitely for analytics and research to improve our services.
Backup Data
We maintain regular backups for disaster recovery. Data in backups may persist for up to 90 days after deletion from active systems, but these backups are not accessible or used except for system restoration.
Secure Deletion
When we delete data, we use industry-standard methods to ensure it cannot be recovered. This includes overwriting data and destroying physical storage media when decommissioned.
Your Rights
You have the right to:
• Request a copy of your data
• Request deletion of your data (subject to legal requirements)
• Object to certain processing activities
• Withdraw consent where processing is based on consent
To exercise these rights, contact us at: jefferyph21@gmail.com
Policy Updates
We may update this Data Retention Policy as our practices evolve or laws change. Significant changes will be communicated through the platform or via email.
Questions?
Questions about data retention? jefferyph21@gmail.com
Questions about this policy? Contact Crawdaddyz support.